Grimsby Minibus is East Lincolnshire’s premier transport company, providing a range of superb vehicles, including minibuses and coaches, to people from the local area and also further afield, either on a self-drive, or with driver basis.
Wherever you are travelling to and no matter how many people are in your group Grimsby Minibus holds the perfect travel solution for you and can meet all your requirements. We regularly transport groups for the following purposes:
The list is pretty exhaustive, but if the purpose of your trip isn’t on there, don’t worry, we will cover it in any case.
At Grimsby Minibus, we put the customer first. Our friendly, professional team will give you all the help and assistance you need to make sure that you book the most suitable vehicle for your trip and your outing is everything you want it to be.
We are very proud of our fleet. Our minibuses and coaches are sourced from leading manufacturers and we tend to purchase those models that have proved to be a big success with the travelling public. We have standard minibuses with seating for 8, 12 and 16 people, from manufacturers such as, Mercedes-Benz and Volkswagen, and also Executive minibuses that represent the absolute acme of comfort. Beyond 16 seats and you are in small coach territory; Iveco coaches are among the pride of our fleet, the most impressive members of which are our 72 seater luxury coaches.
You here so much about customer service these days, some businesses take a genuine approach and are very good at it, whilst others come over a bit false with insincere; Americanised small talk. We like to think we are the former. All our members of staff are genuinely nice people who will go out of their way to help you; they don’t adopt a faux persona as soon as they step through the door of work. This is the principal reason they are working for us. You can’t instil that sort of personal disposition, but you can train them in the transport hire business, and that is exactly what we do. From the moment you contact us, a member of our staff will be assigned to you to make sure every aspect of your booking with us goes smoothly.
No one represents the company more than our crew of drivers. Our drivers are fantastic ambassadors for the company. So many of our customers, particularly those who have taken one of our buses touring, tell us that their driver made the trip special for them. The safety of our customers, their family, friends and colleagues is of paramount importance to us, we want to make sure that our drivers are competent and fit to hold the trusted position they do. That is why we rigorously vet them and subject them to Disclosure and Baring. In terms of road knowledge, these knights of the road have a vast experience of travelling the highways and byways, not just of East Lincolnshire and South Humberside, but the whole country and to major destinations on the European continent too.
Booking with us
We can’t recommend our company website high enough. Here you will find the details of our business, our vehicles, pricing structure etc. More importantly you will find special offers that enable you to save money. The website and its features is operational 24/7, 52 weeks a year. Our online quote generator will provide you with an accurate estimate for your trip. Just put in your details, where you are going, when and what vehicle you wish to book and a quote will be generated for you. Similarly with our online booking form which we will respond to as soon as we can, often as little as within half an hour, never more than twenty four hours. All we ask is that you give us at least 24 hours notice of your trip. This doesn’t mean of course that we won’t help you in an emergency. Should you find you need to travel at short notice, to firefight with colleagues at another branch of your business, or because one of our competitors has let you down at the last minute, ring us, and we will do all we can to help. You can get a discount by paying for your vehicle at the time of your booking and the further in advance you book, the better. You are more likely to get the specific vehicle you want too if you book early. You don’t have to use our online facility, our experienced telephony team are waiting to speak to you at all times.
Paying for your booking
At Grimsby Minibus we want to give you the customer the choice of how you pay for your vehicle. If you have booked through our site you can pay at the same time using your credit or debit card, via PayPal. If you want to pay your driver in cash on the day, that is more than acceptable too.
So, as you can see, we have a great deal to offer. Understandably, given the economic climate, one of the things our customers tend to focus on more and more is cost. There are some very good transport companies out there who, because of their pricing structure, price themselves out of the Market. There are others, of course, who can genuinely be described as cheap, and they are, not only in price, but also in the standard of the customer service and the quality of their vehicles. We focus on charging you for the vehicle you choose based on mileage travelled. All, our staff costs and overheads are built into that. We don’t change more because we happen to have the best team of customer service agents and crew of driver in the county, if not the country. We strive to give ourcustomers a fair and affordable price, for which we will provide you with a first-class service.